Investigating the Road Rage Behavior and Problems of Auto Rickshaw Drivers: The Case of Lahore Pakistan

Authors: Shaukat Ali Raza, Abir Hassan Naqvi, Ashi Zeshan, Zunaira Jameel, Mariam Maqbool

To investigate the road rage behavior and problems of auto rickshaw drivers an open ended questionnaire survey was conducted on 25 auto rickshaw drivers, 13 passengers and public relation officer of city traffic office, Lahore through face-to-face interviews. The study concludes that wrong driving, situational factors, and disrespect of auto rickshaw drivers are the major causes of road rage behavior. Majority of auto rickshaw drivers are illiterate; fall in the 15-20 years age group; run self-owned rickshaw; 09 to 16 hours daily; suffering from body pain, backache, hand pain, and skin problems in addition to hearing loss; unable to meet daily expenditure; but intend to continue this profession. Both passengers and traffic police are unhappy with them. The study recommends that government should organize special training courses for auto rickshaw drivers and improve transport system and economic indicators to help students to complete their education instead of becoming rickshaw drivers.